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New board - keeps rebooting after android logo

Started by trialError, October 07, 2016, 05:03:45 pm

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we just received a new cubieboard v4. Out of the box, the board keeps rebooting after briefly displaying the android logo. Is there any solution to this? Or the board is broken? We have applied the paste and the heatsink. In addition, why is the website is always down (database not reachable error)?